Our work

Real work. Told straight.

Each story is marked Live, In progress or Trial. Results come from the business owners themselves. We only share names and numbers when they say yes.

LiveHome services

Eco Bin Cleaning — fixing the booking mess

From missing orders and a broken booking system to a business that runs smoothly and earns more.

+20%

more money coming in after we fixed the system and prices — with fewer than 1 in 100 customers leaving (owner's figures)

The problem

Brian's booking system kept breaking. Orders went missing or came through wrong. His old provider just patched things up instead of fixing the real problem. Prices and deals were hard to change, so he was stuck with paper notes and calling for help.

What we did

We worked out why orders were going wrong and built a new booking system. We fixed how prices and orders were set up, helped him change his one-off and regular prices, and planned how to tell his customers.

What changed

Missing and wrong orders sorted out
Paper notes and quick fixes mostly replaced
Brian changes his own prices and deals now
More money coming in, with fewer complaints

What's next

Help him grow into new areas, add simple numbers to track, send automatic messages to old customers, and get more reviews and referrals.

Live · being rolled outHealth clinic

Dr Adrian — from 4 clients a week to 15+

From constant calls and texts to a clinic that's easy to find and easy to book.

15+

clients a week — up from about 4 or 5, beating his goal of 15 in six weeks (owner's figures)

The problem

Dr Adrian had spent a lot on his clinic and wanted to go from 4 or 5 patients a week to 15. Calls and texts kept stopping his treatments. He didn't have a good website, online booking or a steady way to get new patients.

What we did

We looked at how patients found him and what other clinics do well. Then we built a new website that shows up on Google, added online booking, and built one system that links his bookings, patient notes, messages and numbers.

What changed

Patients find him and book without calling or texting
Reminders, cancellations and follow-ups can go out on their own
Bookings and patient notes are in one system
He can see which ads bring in patients

What's next

Help his team get used to the new system, move old records across safely, and track how much each new patient costs to win.

Also on the go

Work in progress — told honestly.

In progress

Plant & Plank

Website, quotes and reviews. Not launched yet.

Details coming

Max Power Electrical

Checking risks with new staff, training and safety. This isn't legal advice.

Trial

Restaurant system

Getting ready for its first venue. No results yet.

Review note: get each owner's OK on names and numbers, and check where each project is up to, before this goes live.

Free chat

Could your business be next?

Tell us what's going on. We'll listen, ask a few questions and tell you straight if we can help. It's free, and there's no catch.

Book a Free Chat See What We Do